Ideal for traveling, easy to carry. The PRO-XYLANE ESSENCE is unscented and comes in a drops form, making it easy to apply and non-intrusive to your senses.
Each pack of PRO-XYLANE ESSENCE contains 30 individual drops, giving you ample supply to achieve the perfect glow and radiance you desire.
Trust Shibowe to bring you only the finest skincare products that not only look fantastic, but perform flawlessly as well.
How To Use - After cleansing, gently apply the essence to your face. Please apply before cream. For best results, use twice per day.
Attention - Do not ingest, Avoid contact with eyes. If contact occurs, rinse well with water.
1.How long does it take to ship and deliver?
All online orders are processed within 48 hours. It should be delivered to you in 3-8 business days.
2.Delivery Service Provider
We deliver via FedEx and UPS..
3.What is your return policy?
If for any reason you are not completely satisfied with your purchase, you can return it within 30 days of receipt of your order for a product price refund. Return shipping fees won't be refunded. Read our full return policy.
4.Where does Shibowei ship from?
We have warehouses in different locations and we'll ship from different warehouses depending on where your location is.
Malaysia warehouse:
FR Warehouse SDN. Bhd.
No.8, Jalan TPP 5, Taman Perindustrian Putra. 47130, Puchong, Selangor, Dahrul Ehsan.Malaysia
US warehouse:
7 Greek Lane, Edison, NJ 08817 USA
Or you can contact support@shibowei.com to know more addresses of our warehouse.
5.How much is the shipping fee for purchasing items?
The shipping fee is various depending on your location. You'll see the shipping fee in the check out process.
1. Cancel Order
We can only cancel the order before the product is shipped, and once the order is canceled you will get a full refund. Please note, once the product is already shipped out, then we can’t cancel the order for you, please understand.
2. Received Damaged Product
If you receive the product and found it's damaged during shipping, please contact us asap. We will schedule the exchange for you for free.
Email: support@shibowei.com
Phone: +85259870123
3. Product Return Policy
You can only return the products unconditionally within 30 days from the day you received the package only if the below situations are satisfied:
(1) The original package is unopened and intact, and also the product is not used;
(2) You need to return the full package including the gifts;
(3) You need to cover the shipping fee for returning the product;
(4) You need to provide a receipt or proof of purchase from our official website for us to complete your return;
(5) Products that are marked as clearance prices cannot be returned for a refund.